The purpose of this position is to provide patients with the highest quality of care by focusing intently on customer service. The incumbent serves as a technologist to perform a variety of imaging procedures, including CT and X-Rays, at a technical level not requiring constant supervision. Procedures will require independent judgment and ingenuity to produce optimum visualization of anatomic structures in accordance with all applicable laws, regulations and company policies and procedures. The Radiology Technologist also provides technical assistance and supportive patient care to assist the physicians, nurses and other technical and administrative staff in meeting the needs of individual patients throughout the facility.

ESSENTIAL JOB FUNCTIONS:

• Operate and maintain all imaging department equipment including but not limited to X-Ray, CT and PACS
• Perform all imaging exams in accordance with established policies, procedures, regulations, laws (ALARA) and ensure the physician on duty is notified of the results
• Perform basic clinical procedures under the direction of the physician and/or nurse on duty
• Maintain all required documentation, logs, charts, QA/QC for CT and DR X-Ray, forms and records in paper and electronic formats in Radiology
• Collect laboratory samples and perform lab testing in accordance with established policies and procedures, as well as COLA and CLIA regulations.
• Vascular access via peripheral intravenous access and venipuncture required.

OTHER JOB FUNCTIONS:

• Maintain an adequate supply of all reagents in lab, consumables and CT Contrast to perform quality testing both in Lab and Radiology
• Perform all routine daily, weekly, monthly, and periodic maintenance and function checks following established protocol for all imaging equipment
• Learns and performs 12-Lead EKGs
• Provides secondary support to Front Office Staff when required

BASIC QUALIFICATIONS:

• High School diploma or GED
• Graduation from an AMA approved school of Radiology Technology
• Possess current BLS certification
• Certified as a Medical Radiologic Technologist (MRT) as required by the state in which practicing – Texas
• Proficiency with most X-ray/CT equipment, manufacturer’s hardware/software and PACS
• Ability to read and communicate effectively in English, additional languages desirable
• 2+ years’ radiologic/imaging experience preferred
• 1+ year of emergency room experience preferred
• 2+ year of CT experience preferred
• Registered Technologist with the American Registry of Radiologic Technologists (ARRT) in radiography and/or computed tomography preferred

PHYSICAL REQUIREMENTS:

• Typical functions of this role include standing, sitting and walking a majority of the time. There are occasions when kneeling, stooping, bending or reaching may be necessary.
• The employee must be able to lift and/or move up to 10 lbs on a regular basis. There may be occasions in which the employee must be able to lift or move up to 40 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The noise level in the work environment is usually mild to moderate.

The purpose of this position is to provide patients with the highest quality of care by focusing intently on customer service. The incumbent serves as a technologist to perform a variety of imaging procedures, including CT and X-Rays, at a technical level not requiring constant supervision. Procedures will require independent judgment and ingenuity to produce optimum visualization of anatomic structures in accordance with all applicable laws, regulations and company policies and procedures. The Radiology Technologist also provides technical assistance and supportive patient care to assist the physicians, nurses and other technical and administrative staff in meeting the needs of individual patients throughout the facility.

ESSENTIAL JOB FUNCTIONS:

• Operate and maintain all imaging department equipment including but not limited to X-Ray, CT and PACS
• Perform all imaging exams in accordance with established policies, procedures, regulations, laws (ALARA) and ensure the physician on duty is notified of the results
• Perform basic clinical procedures under the direction of the physician and/or nurse on duty
• Maintain all required documentation, logs, charts, QA/QC for CT and DR X-Ray, forms and records in paper and electronic formats in Radiology
• Collect laboratory samples and perform lab testing in accordance with established policies and procedures, as well as COLA and CLIA regulations.
• Vascular access via peripheral intravenous access and venipuncture required.

OTHER JOB FUNCTIONS:

• Maintain an adequate supply of all reagents in lab, consumables and CT Contrast to perform quality testing both in Lab and Radiology
• Perform all routine daily, weekly, monthly, and periodic maintenance and function checks following established protocol for all imaging equipment
• Learns and performs 12-Lead EKGs
• Provides secondary support to Front Office Staff when required

BASIC QUALIFICATIONS:

• High School diploma or GED
• Graduation from an AMA approved school of Radiology Technology
• Possess current BLS certification
• Certified as a Medical Radiologic Technologist (MRT) as required by the state in which practicing – Texas
• Proficiency with most X-ray/CT equipment, manufacturer’s hardware/software and PACS
• Ability to read and communicate effectively in English, additional languages desirable
• 2+ years’ radiologic/imaging experience preferred
• 1+ year of emergency room experience preferred
• 2+ year of CT experience preferred
• Registered Technologist with the American Registry of Radiologic Technologists (ARRT) in radiography and/or computed tomography preferred

PHYSICAL REQUIREMENTS:

• Typical functions of this role include standing, sitting and walking a majority of the time. There are occasions when kneeling, stooping, bending or reaching may be necessary.
• The employee must be able to lift and/or move up to 10 lbs on a regular basis. There may be occasions in which the employee must be able to lift or move up to 40 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The noise level in the work environment is usually mild to moderate.

The Medical Assistant (MA), Emergency Medical Technician (EMT) or Paramedic is responsible for providing basic clinical care commensurate with his or her medical education to patients. Duties include performing initial clinical evaluations, vital signs, assisting with procedures for emergency care as directed by the registered nurse (RN). Provide excellent customer satisfaction.

Qualifications

• High School Diploma or equivalent
• BLS and ACLS Certification
• Minimum of 1-year experience in either an urgent care of emergency department. EMT's and Paramedics must have a minimum of 2 years ambulance experience or 1-year emergency department experience
• Have excellent customer service and communication skills
• Registered or Certified Medical Assistant preferred
• Current state licensure for EMT or Paramedic license
• Able to work in a fast pace emergency department

Job Responsibilities/Duties

• Excellent Customer Service skills
• Courtesy and Respect for every staff member
• Perform Laboratory point of care testing and all CUA waved testing as well as perform lab controls as needed.
• Comply with organization policies and procedures
• Work closely with the medical, nursing, and radiology staff. Participates in staff meetings
• Follow daily lab and equipment checks for Quality Assurance
• Ensures follow up phone calls as assigned by the RN
• Assist in maintaining the facility in clean safe working order in accordance with OSHA and other regulatory requirements.
• Do daily equipment inspections to ensure equipment is clean and in working order
• Assist with patient check in as needed
• Ensures patient confidentiality and care is documented accurately in the patient chart
• Assist with supply costs and ordering as assigned by the facility manager
• Perform clinical duties as assigned by the RN if train in that duty
• Utilizes company email as primary means of communication
• Maintains examination rooms and ensures that the room are stocked properly
• Be proficient with practice management and electronic medical record documentation
• Comply with federal regulation including but not limited to HIPPA, CMS and CUA
• Ensures safe clean work environment
• Work efficiently in a team environment
• Assist with patient transfers
• Communicate with patients professionally and timely
• Ability to work weekends and holidays
• Perform other duties as assigned

Working Conditions

• Performs duties in a fast-paced emergency room
• Must be able to lift and/or move using proper body mechanics and agree to assist staff when ask for assistance
• While performing duties of this job, the Medical Assistant/Paramedic/Emergency Medical Technician is frequently required to stand, walk, and sit; The Medical Assistant/Paramedic/Emergency Medical Technician is occasionally required to stoop, kneel, crouch, or crawl
• Must submit to random drug screenings

RESPONSIBILITIES:

• Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations.
• Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service.
• Obtains complete and accurate demographic, insurance and financial data to complete registration.
• Updates and maintains patient database according to established procedures.
• Completes and balances all daily transaction paperwork.
• Maintains an open line of communication with all team members.
• Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent is required; some college is preferred.
• Minimum of two years of face to face customer service experience is required.
• Current BLS for the Healthcare Provider. Must have a current card from an American Heart Association (AHA) recognized course.
• Experience providing customer service to patients and their families is preferred.
• Experience working in an Emergency Department is preferred.
• Experience working with patient records and charts and an understanding of insurance plans is preferred.

SKILLS AND ATTRIBUTES:

• Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers.
• Must be self-driven and possess the ability to work in teams with minimal daily supervision.
• Ability to work in a fast-paced, professional environment.
• Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in Microsoft Office is required.